24/7 Emergency Roof Repair Oxford

Oxford Roof Masters provides 24/7 emergency roof repairs across Oxford and Oxfordshire. Call 01865 591801 at any hour and you'll speak to Tony or Altin, not an answering service. We aim to make your roof watertight with temporary protection within about two hours, there is no call-out fee, and the permanent repair is set out in a written quote before work begins.

What counts as a roofing emergency?

A roofing emergency is any sudden failure that is letting water into your home or leaving people below at risk — and it rarely waits for office hours. The clearest signs you should call straight away are water coming through a ceiling, storm-related slipped or missing tiles, a split or lifted flat roof, torn lead flashing channelling water inside, or loose masonry from a chimney above a path or pavement.

Not everything needs a same-day visit, and we'll always tell you honestly. A single cracked tile with no leak, a little moss, or a gutter that needs clearing is roofing maintenance rather than an emergency, and it's usually cheaper booked as a scheduled repair. If you're unsure, call and describe what you can see from the ground — we'll tell you whether it can wait or whether we should be with you today.

Our two-hour temporary-protection promise

The first priority in any emergency is to stop water getting in before it damages ceilings, insulation and electrics. Across the Oxford ring road and the surrounding villages we aim to be on site within roughly two hours to fit temporary protection — heavy-duty tarpaulin, a temporary patch, or re-securing loose tiles and flashing. On Oxford's older Victorian, Edwardian and conservation-area homes, where lath-and-plaster ceilings are quick to stain and slow to dry, that fast make-safe is often what saves a room. Once your home is dry and safe, we survey the full extent of the damage in daylight and give you a fixed written quote for the permanent repair.

What an emergency call-out costs

There is no call-out charge — you only pay for the work you agree to. The temporary make-safe is typically a modest fixed fee, and the permanent repair is quoted separately once we can see the full picture in daylight. Because emergency access usually needs a ladder or a tower rather than full scaffolding, most leak and slipped-tile repairs cost far less than homeowners fear. We give you the figure before we start, and you decide whether to go ahead — no pressure, no surprise invoices.

Storm damage and insurance claims

If a storm caused the damage, the repair may be covered by your buildings insurance — and you are free to choose your own roofer rather than accept one appointed by the insurer. We photograph and document everything for your claim, provide a written report and estimate, and carry out the permanent repair once cover is confirmed. Our roof insurance claims service explains exactly how that works, step by step.